Privacy Policy
Last Updated: January 15, 2026
1. Introduction
cataloqse is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our documentation management training services, visit our website, or contact us for information about our seminars.
This policy applies to all personal data we process in connection with our professional training services. By engaging with our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions about how we handle your personal data, please contact us at [email protected].
2. Data Controller Information
Company Name: cataloqse
Address: 18-2, Jalan SS 2/24, 47300 Petaling Jaya, Selangor, Malaysia
Email: [email protected]
Phone: +60 3-7874 6182
3. Information We Collect
3.1 Information You Provide
We collect information that you voluntarily provide when:
- Registering for our seminars
- Contacting us through our website or email
- Subscribing to updates about our training programs
- Providing feedback or completing surveys
This information may include:
- Name and contact details (email address, phone number)
- Organization name and job title
- Professional interests and training needs
- Payment information for seminar registration
- Any other information you choose to provide
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Technical information (IP address, browser type, device information)
- Usage data (pages visited, time spent, referring website)
- Cookie data (see our Cookie Policy for details)
4. How We Use Your Information
We process your personal data for the following purposes:
4.1 Service Delivery
- Processing seminar registrations and managing attendance
- Providing training materials and resources
- Communicating about scheduled seminars
- Issuing completion documentation
4.2 Communication
- Responding to inquiries and requests
- Providing information about upcoming seminars
- Sending administrative updates
- Requesting feedback on completed training
4.3 Service Improvement
- Analyzing training effectiveness
- Understanding participant needs
- Improving our website and seminar content
- Developing new training programs
4.4 Legal Compliance
- Meeting regulatory requirements
- Maintaining business records
- Responding to legal requests
5. Legal Basis for Processing
Under Malaysian Personal Data Protection Act 2010 (PDPA), we process your personal data based on:
- Consent: When you voluntarily provide information through our website or registration forms
- Contractual Necessity: To fulfill our obligations when you register for seminars
- Legitimate Interest: To improve our services and communicate about relevant training opportunities
- Legal Obligation: To comply with applicable laws and regulations
6. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
6.1 Service Providers
We work with trusted service providers who assist with payment processing, email communications, and website hosting. These providers are contractually obligated to protect your data and use it only for specified purposes.
6.2 Legal Requirements
We may disclose information when required by law, court order, or governmental authority, or when necessary to protect our rights or the safety of others.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage with encryption
- Access controls limiting who can view personal data
- Regular security assessments
- Staff training on data protection
- Secure communication channels
While we take reasonable steps to protect your information, no internet transmission is completely secure. We cannot guarantee absolute security but remain committed to protecting your data.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:
- Seminar Registration Data: 7 years from completion (for professional development records)
- Contact Inquiries: 2 years from last contact
- Marketing Communications: Until you unsubscribe or request deletion
- Financial Records: 7 years as required by Malaysian tax regulations
After these periods, we securely delete or anonymize personal data unless longer retention is required by law.
9. Your Rights
Under the Personal Data Protection Act 2010, you have the following rights:
9.1 Right of Access
You may request information about the personal data we hold about you and receive a copy of this data.
9.2 Right to Correction
You may request correction of inaccurate or incomplete personal data.
9.3 Right to Withdraw Consent
Where processing is based on consent, you may withdraw consent at any time. This will not affect the lawfulness of processing before withdrawal.
9.4 Right to Limit Processing
You may request that we limit how we use your personal data in certain circumstances.
9.5 Right to Data Portability
You may request that we provide your data in a structured, commonly used format or transfer it to another organization.
To exercise these rights, please contact us at [email protected]. We will respond to your request within 21 days as required under Malaysian law.
10. Cookies
Our website uses cookies to enhance your browsing experience and analyze site usage. For detailed information about our cookie practices, please review our Cookie Policy.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy regularly.
Significant changes will be communicated via email to registered participants or through a notice on our website.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +60 3-7874 6182
Address: 18-2, Jalan SS 2/24, 47300 Petaling Jaya, Selangor, Malaysia
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia.